How can I get a quote for my order?

Most of our product pages have a quick cost calculator. (Example pictured below)

You can use this quick cost calculator to get a quote for your order. You can also get a quote by designing your product in our digital design studio, clicking the blue “NEXT STEP” button in the bottom right hand corner of the design studio, and entering your product color, sizes and quantities on the next page.


Do you offer quantity price breaks?

We sure do! You’ll notice that the unit price per piece for your custom merch will go down as your quantities go up. We’ll show you the next price break, in your shopping cart, before checkout, so you can see how many pieces you can add to save some dough!
(Photo example below)

When will my order ship and arrive?

All orders ship in 10-12 business days unless otherwise noted. Your estimated arrival date will be listed at checkout after you've entered your shipping details.


Do you offer rush production?

We take rush orders on a case by case basis. Reach out to ask about rush production availability.


Do you offer expedited shipping?

Expedited shipping options are available and listed at checkout after you’ve entered your shipping address.


Will my logo be centered when printed even if the mock up I made is slightly off center?

When creating your custom merchandise in our online design studio, size and place your logo / design where you’d like. Our production team ALWAYS centers your logo when it is obvious that it is intended to be centered, even if it is slightly off center in your customer generated mock up. If we have any questions because the placement in your mockup is unclear, we ALWAYS reach out prior to printing your order.


Can I get a printed sample?

We’re excited to offer no minimums on MOST of our products. This means you can order just (1) of most of our products. Standard product pricing will apply.


Is my order eligible for return?

If there is an issue with your order after you’ve received it, we will do our absolute best to resolve the issue as quickly as possible. We require high resolution photos of the issue, along with a detailed description of the issue. Please compile this information neatly and concisely in an email to team@merchly.com.


Do you ship internationally?

Yes. International shipping options are listed and available at checkout.


Do you offer "Buy Now Pay Later" options?

Yep!! We offer two different ways to buy now and pay later.

1) Select Afterpay at checkout

2) You will be redirected to Afterpay and prompted to choose the plan that works best for you, spread out over as many months as you decide. Afterpay interest rates will apply.


1) Select Shop Pay at check out and pay in 4 INTEREST FREE installments.

Both options are available at check out and make it quick and easy to BUY NOW and PAY LATER. Your order will ship, as usual, in 10-12 business days, before you’ve even paid for it in full!